At New Ruislip Cars, we take your privacy seriously and are committed to protecting the confidentiality and privacy of all information you entrust to us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains why and how we collect, use, and protect your personal data. Personal data refers to any information relating to an identified or identifiable living person.
We collect personal data in two ways: directly and indirectly.
You provide personal data directly to us when you book a trip through our website or app. This data includes:
We collect data through third-party services that help us improve our website and marketing efforts, such as:
Note: We do not collect any personal data through in-vehicle cameras to ensure your privacy during your journey.
The categories of personal data we collect may include:
We process your personal data based on several lawful grounds under UK GDPR, including:
Cookies are small pieces of data stored on your computer, mobile phone, or tablet by your web browser when you visit a website. We use cookies to improve your experience and ensure our services function effectively.
We recommend keeping cookies enabled, but you can disable them through your browser settings.
Before setting non-essential cookies (e.g., analytics), we will obtain your consent through a cookie banner.
With your consent, we may use your contact information for marketing purposes, such as sending you promotions and offers. You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us at info@newruislipcars.co.uk.
We use appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. These measures are regularly reviewed to ensure the continued security of your data.
We may share your data with third-party service providers (e.g., website hosting, payment processing) to help us operate our business. We only share the data necessary for these providers to offer their services and ensure they protect your data.
We may transfer your data outside the UK and the European Economic Area (EEA) where necessary. In such cases, we ensure that appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your data.
We also use anonymized data (such as website usage data) from third-party services like Google Analytics to improve our website and marketing efforts. This anonymized data cannot be used to identify you personally.
We will only retain your data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.
Under UK GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at: New Ruislip Cars Data Controller [info@newruislipcars.co.uk]
In the unlikely event of a data breach, we will take all reasonable steps to mitigate the impact and promptly notify affected users and the Information Commissioner’s Office (ICO) within 72 hours if required. We will provide details on the nature of the breach, the types of data affected, and steps you can take to protect yourself.
Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children under this age. If you are a parent or guardian and believe your child has provided personal data to us, please contact us immediately, and we will take steps to delete such data.
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their privacy policies separately.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: New Ruislip Cars Data Controller info@newruislipcars.co.uk