We Listen. We Learn. We Make It Right.
TfL-Licensed | Committed to Improving HA4, HA5, UB8 Services | 24/7 Support
Mistakes Happen. How We Fix Them Defines Us.
At New Ruislip Cars, we pride ourselves on reliability. But if we fall short – a delayed pickup, a missed flight, or a vehicle issue – we’ll own it. Serving Ruislip (HA4), Eastcote (HA5), and Northwood (HA6), we resolve complaints fast and fairly.
Our Process
- Apologize: We’ll say sorry – no excuses.
- Investigate: Review driver logs, GPS data, and your feedback.
- Resolve: We’ll try our best to resolve your issue with utmost diligence.
How to Raise a Complaint
Three Ways to Be Heard – We’re All Ears.
- Call: Speak directly to our team: 020 8159 0015 (24/7).
- Email: info@newruislipcars.com.
- Form: Submit details below in the form.
