New Ruislip Cars

We Listen. We Learn. We Make It Right.

TfL-Licensed | Committed to Improving HA4, HA5, UB8 Services | 24/7 Support

Complaint

Mistakes Happen. How We Fix Them Defines Us.

At New Ruislip Cars, we pride ourselves on reliability. But if we fall short – a delayed pickup, a missed flight, or a vehicle issue – we’ll own it. Serving Ruislip (HA4), Eastcote (HA5), and Northwood (HA6), we resolve complaints fast and fairly.

Our Process

  • Apologize: We’ll say sorry – no excuses.
  • Investigate: Review driver logs, GPS data, and your feedback.
  • Resolve: We’ll try our best to resolve your issue with utmost diligence.

How to Raise a Complaint

Three Ways to Be Heard – We’re All Ears.

  1. Call: Speak directly to our team: 020 8159 0015 (24/7).
  2. Email: info@newruislipcars.com.
  3. Form: Submit details below in the form.
Complaint Submission

Submit Your Complaint

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02081590015